Refund policy

RETURNS AND EXCHANGES
MIJONGLEE.COM wants to ensure your complete satisfaction. If you are still not completely satisfied with your purchase, you may send it back to us for a refund, store credit or exchange.

MIJONGLEE.COM accepts returns only if the return is postmarked within seven days of the delivery confirmation date. Items must be returned new and unworn, in their original condition, unwashed, unaltered and with all garment tags still attached. Merchandise without the original tags will not be accepted. All merchandise is quality-inspected prior to shipment. If you find a product to be defective, please notify us immediately. To ensure that your return is adequately protected in transit, we recommend that you send your items to us in the original packing provided.

A prepaid UPS shipping label is provided for your convenience. No postage is required upfront. The cost of shipping will be automatically deducted from your return refund.

Please send all returns and exchanges to the following address:
MI JONG LEE

265 West, 37th Street RM 17W
New York, NY 10018

All correctly returned products will be credited as either a store credit or a refund to the original purchaser’s credit card excluding all applicable shipping costs. In the event that merchandise is not available for exchange, you will be refunded instead. Once we have received your package, your refund will be processed in the original form of payment within five business days. You will be notified via email to the address listed on your account when this transaction has taken place. Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the refund request from us.

WE RESERVE THE RIGHT TO DENY A REFUND/ EXCHANGE IF THE RETURNED MERCHANDISE DOES NOT MEET OUR RETURN POLICY REQUIREMENTS.

For further assistance, please contact us at shoponline@mijonglee.com or call 212-570-6559 M-F 8:30 a.m. – 5 p.m. EST. Inquiries made outside of these hours will receive a response within the next business day.